CDS Labour are currently recruiting for an experienced customer service advisor for our client based in Edmonton

Duties will include

• Receiving and managing customer calls, raising support tickets which enable us to track and resolve customer repair, housing and rent requests
• Investigating and resolving customer complaints
• Providing up to date information, support and advice to customers and colleagues
• Updating the planning team of any operational issues
• You’ll be very organised and you’ll be able to adapt to fluctuating workloads. You’ll consider yourself to be a great administrator and you’ll have experience using the Microsoft Suite as well as databases.

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Great customer service will be really important to you and you’ll understand that keeping clear accurate records is really important.

Working pattern – Monday – Friday

Hours – 08.00 – 16.30

Pay rate £12.25 an hour